{"id":19828,"date":"2025-01-22T11:39:19","date_gmt":"2025-01-22T10:39:19","guid":{"rendered":"https:\/\/staging.ferroviedelgargano.com\/travel-with-us\/passenger-rights\/"},"modified":"2026-04-29T12:26:41","modified_gmt":"2026-04-29T10:26:41","slug":"passenger-rights","status":"publish","type":"page","link":"https:\/\/staging.ferroviedelgargano.com\/en\/travel-with-us\/passenger-rights\/","title":{"rendered":"Passenger Rights"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"19828\" class=\"elementor elementor-19828 elementor-3202\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-58f0747 e-flex e-con-boxed e-con e-parent\" data-id=\"58f0747\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-ac13907 e-con-full e-flex e-con e-child\" data-id=\"ac13907\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5695cd0 start elementor-widget elementor-widget-wdt-heading\" data-id=\"5695cd0\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;separator_background_background&quot;:&quot;classic&quot;,&quot;wdt_animation_effect&quot;:&quot;none&quot;}\" data-widget_type=\"wdt-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"wdt-heading-holder \" id=\"wdt-heading-5695cd0\"><h1 class=\"wdt-heading-title-wrapper wdt-heading-align-center wdt-heading-deco-wrapper\"><span class=\"wdt-heading-title\">European Regulations<\/span><\/h1><div class=\"wdt-heading-content-wrapper\">Passenger rights and obligations<\/div><div class=\"wdt-heading-separator-wrapper\"><div class=\"wdt-heading-separator with-line\"><div class=\"wdt-separator-line\"><\/div><\/div><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-11bdf27 elementor-widget elementor-widget-text-editor\" data-id=\"11bdf27\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;wdt_animation_effect&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Regulation (EU) 2021\/782<\/strong> European legislation governs the rights and obligations of rail passengers;<\/p><p>Regulation (EU) 181\/2011<br>European legislation governs the rights of passengers transported by bus. Ferrovie del Gargano, in implementation of ART Resolution No. 21\/2023 of February 8, 2023, &#8220;Regulation, in its initial implementation, of the methods for the non-judicial resolution of disputes between economic operators managing transport networks, infrastructures, and services and users or consumers, pursuant to Article 10 of Law No. 118 of August 5, 2022,&#8221; promotes the institution of conciliation for any disputes arising under the auspices of the aforementioned Authority.  <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-0f69b5d e-con-full animated-fast e-flex elementor-invisible e-con e-child\" data-id=\"0f69b5d\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;fadeInRight&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0280176 elementor-widget__width-inherit elementor-widget elementor-widget-eael-adv-tabs\" data-id=\"0280176\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;wdt_animation_effect&quot;:&quot;none&quot;}\" data-widget_type=\"eael-adv-tabs.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t        <div data-scroll-on-click=\"no\" data-scroll-speed=\"300\" id=\"eael-advance-tabs-0280176\" class=\"eael-advance-tabs eael-tabs-horizontal eael-tab-auto-active  active-caret-on\" data-tabid=\"0280176\">\n            <div class=\"eael-tabs-nav \">\n                <ul class=\"eael-tab-inline-icon\" role=\"tablist\">\n                                            <li id=\"railway\" class=\"active-default eael-tab-item-trigger eael-tab-nav-item\" aria-selected=\"true\" data-tab=\"1\" role=\"tab\" tabindex=\"0\" aria-controls=\"railway-tab\" aria-expanded=\"false\">\n                            \n                                                                <svg class=\"e-font-icon-svg e-fas-train\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M448 96v256c0 51.815-61.624 96-130.022 96l62.98 49.721C386.905 502.417 383.562 512 376 512H72c-7.578 0-10.892-9.594-4.957-14.279L130.022 448C61.82 448 0 403.954 0 352V96C0 42.981 64 0 128 0h192c65 0 128 42.981 128 96zm-48 136V120c0-13.255-10.745-24-24-24H72c-13.255 0-24 10.745-24 24v112c0 13.255 10.745 24 24 24h304c13.255 0 24-10.745 24-24zm-176 64c-30.928 0-56 25.072-56 56s25.072 56 56 56 56-25.072 56-56-25.072-56-56-56z\"><\/path><\/svg>                                                            \n                                                            <span class=\"eael-tab-title title-after-icon\" >Railway<\/span>                            \n                                                    <\/li>\n                                            <li id=\"bus-lines\" class=\"inactive eael-tab-item-trigger eael-tab-nav-item\" aria-selected=\"false\" data-tab=\"2\" role=\"tab\" tabindex=\"-1\" aria-controls=\"bus-lines-tab\" aria-expanded=\"false\">\n                            \n                                                                <svg class=\"e-font-icon-svg e-fas-bus\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M488 128h-8V80c0-44.8-99.2-80-224-80S32 35.2 32 80v48h-8c-13.25 0-24 10.74-24 24v80c0 13.25 10.75 24 24 24h8v160c0 17.67 14.33 32 32 32v32c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32v-32h192v32c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32v-32h6.4c16 0 25.6-12.8 25.6-25.6V256h8c13.25 0 24-10.75 24-24v-80c0-13.26-10.75-24-24-24zM112 400c-17.67 0-32-14.33-32-32s14.33-32 32-32 32 14.33 32 32-14.33 32-32 32zm16-112c-17.67 0-32-14.33-32-32V128c0-17.67 14.33-32 32-32h256c17.67 0 32 14.33 32 32v128c0 17.67-14.33 32-32 32H128zm272 112c-17.67 0-32-14.33-32-32s14.33-32 32-32 32 14.33 32 32-14.33 32-32 32z\"><\/path><\/svg>                                                            \n                                                            <span class=\"eael-tab-title title-after-icon\" >Bus Lines<\/span>                            \n                                                    <\/li>\n                    \n                                  <\/ul>\n            <\/div>\n            \n            <div class=\"eael-tabs-content\">\n\t\t        \n                    <div id=\"railway-tab\" class=\"clearfix eael-tab-content-item active-default\" data-title-link=\"railway-tab\">\n\t\t\t\t        <style>.elementor-20021 .elementor-element.elementor-element-961e126{--display:flex;--flex-direction:column;--container-widget-width:calc( ( 1 - var( --container-widget-flex-grow ) ) * 100% );--container-widget-height:initial;--container-widget-flex-grow:0;--container-widget-align-self:initial;--flex-wrap-mobile:wrap;--align-items:flex-start;--margin-top:0px;--margin-bottom:0px;--margin-left:0px;--margin-right:0px;--padding-top:0px;--padding-bottom:0px;--padding-left:0px;--padding-right:0px;}.elementor-20021 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.elementor-element.elementor-element-e958b89 .elementor-icon-box-title{color:var( --e-global-color-23e6435 );}@media(min-width:480px){.elementor-20021 .elementor-element.elementor-element-961e126{--content-width:100%;}}<\/style>\t\t<div data-elementor-type=\"page\" data-elementor-id=\"20021\" class=\"elementor elementor-20021 elementor-3168 elementor-3168\" data-elementor-post-type=\"elementor_library\">\n\t\t\t\t<div class=\"elementor-element elementor-element-961e126 e-flex e-con-boxed e-con e-parent\" data-id=\"961e126\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-71f6c92 elementor-position-inline-start elementor-view-default elementor-mobile-position-block-start elementor-widget elementor-widget-icon-box\" data-id=\"71f6c92\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;wdt_animation_effect&quot;:&quot;none&quot;}\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<a href=\"\/wp-content\/uploads\/2025\/01\/Regolamento-CELEX_32021R0782_IT_TXT.pdf\" target=\"_blank\" rel=\"nofollow\" class=\"elementor-icon\" tabindex=\"-1\" aria-label=\"Regolamento (UE) 2021\/782 (ITA)\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-far-file-pdf\" viewBox=\"0 0 384 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M369.9 97.9L286 14C277 5 264.8-.1 252.1-.1H48C21.5 0 0 21.5 0 48v416c0 26.5 21.5 48 48 48h288c26.5 0 48-21.5 48-48V131.9c0-12.7-5.1-25-14.1-34zM332.1 128H256V51.9l76.1 76.1zM48 464V48h160v104c0 13.3 10.7 24 24 24h104v288H48zm250.2-143.7c-12.2-12-47-8.7-64.4-6.5-17.2-10.5-28.7-25-36.8-46.3 3.9-16.1 10.1-40.6 5.4-56-4.2-26.2-37.8-23.6-42.6-5.9-4.4 16.1-.4 38.5 7 67.1-10 23.9-24.9 56-35.4 74.4-20 10.3-47 26.2-51 46.2-3.3 15.8 26 55.2 76.1-31.2 22.4-7.4 46.8-16.5 68.4-20.1 18.9 10.2 41 17 55.8 17 25.5 0 28-28.2 17.5-38.7zm-198.1 77.8c5.1-13.7 24.5-29.5 30.4-35-19 30.3-30.4 35.7-30.4 35zm81.6-190.6c7.4 0 6.7 32.1 1.8 40.8-4.4-13.9-4.3-40.8-1.8-40.8zm-24.4 136.6c9.7-16.9 18-37 24.7-54.7 8.3 15.1 18.9 27.2 30.1 35.5-20.8 4.3-38.9 13.1-54.8 19.2zm131.6-5s-5 6-37.3-7.8c35.1-2.6 40.9 5.4 37.3 7.8z\"><\/path><\/svg>\t\t\t\t<\/a>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<a href=\"\/wp-content\/uploads\/2025\/01\/Regolamento-CELEX_32021R0782_IT_TXT.pdf\" target=\"_blank\" rel=\"nofollow\" >\n\t\t\t\t\t\t\tRegolamento (UE) 2021\/782 (ITA)\t\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/span>\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e958b89 elementor-position-inline-start elementor-view-default elementor-mobile-position-block-start elementor-widget elementor-widget-icon-box\" data-id=\"e958b89\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;wdt_animation_effect&quot;:&quot;none&quot;}\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<a href=\"https:\/\/eur-lex.europa.eu\/legal-content\/EN\/TXT\/?uri=CELEX%3A32021R0782&#038;qid=1647602780138\" target=\"_blank\" rel=\"nofollow\" class=\"elementor-icon\" tabindex=\"-1\" aria-label=\"Regulation (UE) 2021\/782 (EUR)\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-external-link-alt\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M432,320H400a16,16,0,0,0-16,16V448H64V128H208a16,16,0,0,0,16-16V80a16,16,0,0,0-16-16H48A48,48,0,0,0,0,112V464a48,48,0,0,0,48,48H400a48,48,0,0,0,48-48V336A16,16,0,0,0,432,320ZM488,0h-128c-21.37,0-32.05,25.91-17,41l35.73,35.73L135,320.37a24,24,0,0,0,0,34L157.67,377a24,24,0,0,0,34,0L435.28,133.32,471,169c15,15,41,4.5,41-17V24A24,24,0,0,0,488,0Z\"><\/path><\/svg>\t\t\t\t<\/a>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<a href=\"https:\/\/eur-lex.europa.eu\/legal-content\/EN\/TXT\/?uri=CELEX%3A32021R0782&#038;qid=1647602780138\" target=\"_blank\" rel=\"nofollow\" >\n\t\t\t\t\t\t\tRegulation (UE) 2021\/782 (EUR)\t\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/span>\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t                                        <\/div>\n\t\t        \n                    <div id=\"bus-lines-tab\" class=\"clearfix eael-tab-content-item inactive\" data-title-link=\"bus-lines-tab\">\n\t\t\t\t        <style>.elementor-20014 .elementor-element.elementor-element-961e126{--display:flex;--flex-direction:column;--container-widget-width:100%;--container-widget-height:initial;--container-widget-flex-grow:0;--container-widget-align-self:initial;--flex-wrap-mobile:wrap;--padding-top:0px;--padding-bottom:0px;--padding-left:0px;--padding-right:0px;}.elementor-20014 .elementor-element.elementor-element-961e126:not(.elementor-motion-effects-element-type-background), .elementor-20014 .elementor-element.elementor-element-961e126 > .elementor-motion-effects-container > .elementor-motion-effects-layer{background-color:var( --e-global-color-0abeb0c );}.elementor-20014 .elementor-element.elementor-element-2fe7a13{color:var( --e-global-color-text );}.elementor-20014 .elementor-element.elementor-element-3d885b8 .elementor-icon-box-wrapper{align-items:start;text-align:start;gap:15px;}.elementor-20014 .elementor-element.elementor-element-3d885b8.elementor-view-stacked .elementor-icon{background-color:var( --e-global-color-5668110 );}.elementor-20014 .elementor-element.elementor-element-3d885b8.elementor-view-framed .elementor-icon, .elementor-20014 .elementor-element.elementor-element-3d885b8.elementor-view-default .elementor-icon{fill:var( --e-global-color-5668110 );color:var( --e-global-color-5668110 );border-color:var( --e-global-color-5668110 );}.elementor-20014 .elementor-element.elementor-element-3d885b8 .elementor-icon{font-size:30px;}.elementor-20014 .elementor-element.elementor-element-3d885b8 .elementor-icon-box-title{color:var( --e-global-color-secondary );}.elementor-20014 .elementor-element.elementor-element-f39d81c .elementor-icon-box-wrapper{align-items:start;text-align:start;gap:15px;}.elementor-20014 .elementor-element.elementor-element-f39d81c.elementor-view-stacked .elementor-icon{background-color:var( --e-global-color-5668110 );}.elementor-20014 .elementor-element.elementor-element-f39d81c.elementor-view-framed .elementor-icon, .elementor-20014 .elementor-element.elementor-element-f39d81c.elementor-view-default .elementor-icon{fill:var( --e-global-color-5668110 );color:var( --e-global-color-5668110 );border-color:var( --e-global-color-5668110 );}.elementor-20014 .elementor-element.elementor-element-f39d81c .elementor-icon{font-size:27px;}.elementor-20014 .elementor-element.elementor-element-f39d81c .elementor-icon-box-title{color:var( --e-global-color-23e6435 );}.elementor-20014 .elementor-element.elementor-element-ae88c90{color:var( --e-global-color-text );}.elementor-20014 .elementor-element.elementor-element-e958b89 .elementor-icon-box-wrapper{align-items:start;text-align:start;gap:15px;}.elementor-20014 .elementor-element.elementor-element-e958b89.elementor-view-stacked .elementor-icon{background-color:var( --e-global-color-5668110 );}.elementor-20014 .elementor-element.elementor-element-e958b89.elementor-view-framed .elementor-icon, .elementor-20014 .elementor-element.elementor-element-e958b89.elementor-view-default .elementor-icon{fill:var( --e-global-color-5668110 );color:var( --e-global-color-5668110 );border-color:var( --e-global-color-5668110 );}.elementor-20014 .elementor-element.elementor-element-e958b89 .elementor-icon{font-size:27px;}.elementor-20014 .elementor-element.elementor-element-e958b89 .elementor-icon-box-title{color:var( --e-global-color-23e6435 );}@media(min-width:480px){.elementor-20014 .elementor-element.elementor-element-961e126{--content-width:100%;}}<\/style>\t\t<div data-elementor-type=\"page\" data-elementor-id=\"20014\" class=\"elementor elementor-20014 elementor-3175 elementor-3175\" data-elementor-post-type=\"elementor_library\">\n\t\t\t\t<div class=\"elementor-element elementor-element-961e126 e-flex e-con-boxed e-con e-parent\" data-id=\"961e126\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2fe7a13 elementor-widget elementor-widget-text-editor\" data-id=\"2fe7a13\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;wdt_animation_effect&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>European legislation regulates the rights of passengers transported by bus through Regulation (EU) no. 181\/2011.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3d885b8 elementor-position-inline-start elementor-view-default elementor-mobile-position-block-start elementor-widget elementor-widget-icon-box\" data-id=\"3d885b8\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;wdt_animation_effect&quot;:&quot;none&quot;}\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<a href=\"\/wp-content\/uploads\/2025\/01\/Regolamento-UE-181_2011.pdf\" target=\"_blank\" rel=\"nofollow\" class=\"elementor-icon\" tabindex=\"-1\" aria-label=\"Regolamento UE 181\/2011 (ITA)\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-far-file-pdf\" viewBox=\"0 0 384 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M369.9 97.9L286 14C277 5 264.8-.1 252.1-.1H48C21.5 0 0 21.5 0 48v416c0 26.5 21.5 48 48 48h288c26.5 0 48-21.5 48-48V131.9c0-12.7-5.1-25-14.1-34zM332.1 128H256V51.9l76.1 76.1zM48 464V48h160v104c0 13.3 10.7 24 24 24h104v288H48zm250.2-143.7c-12.2-12-47-8.7-64.4-6.5-17.2-10.5-28.7-25-36.8-46.3 3.9-16.1 10.1-40.6 5.4-56-4.2-26.2-37.8-23.6-42.6-5.9-4.4 16.1-.4 38.5 7 67.1-10 23.9-24.9 56-35.4 74.4-20 10.3-47 26.2-51 46.2-3.3 15.8 26 55.2 76.1-31.2 22.4-7.4 46.8-16.5 68.4-20.1 18.9 10.2 41 17 55.8 17 25.5 0 28-28.2 17.5-38.7zm-198.1 77.8c5.1-13.7 24.5-29.5 30.4-35-19 30.3-30.4 35.7-30.4 35zm81.6-190.6c7.4 0 6.7 32.1 1.8 40.8-4.4-13.9-4.3-40.8-1.8-40.8zm-24.4 136.6c9.7-16.9 18-37 24.7-54.7 8.3 15.1 18.9 27.2 30.1 35.5-20.8 4.3-38.9 13.1-54.8 19.2zm131.6-5s-5 6-37.3-7.8c35.1-2.6 40.9 5.4 37.3 7.8z\"><\/path><\/svg>\t\t\t\t<\/a>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<a href=\"\/wp-content\/uploads\/2025\/01\/Regolamento-UE-181_2011.pdf\" target=\"_blank\" rel=\"nofollow\" >\n\t\t\t\t\t\t\tRegolamento UE 181\/2011 (ITA)\t\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/span>\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f39d81c elementor-position-inline-start elementor-view-default elementor-mobile-position-block-start elementor-widget elementor-widget-icon-box\" data-id=\"f39d81c\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;wdt_animation_effect&quot;:&quot;none&quot;}\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<a href=\"https:\/\/eur-lex.europa.eu\/legal-content\/EN\/ALL\/?uri=CELEX:32011R0181\" target=\"_blank\" rel=\"nofollow\" class=\"elementor-icon\" tabindex=\"-1\" aria-label=\"Regulation (EU) No 181\/2011 (EUR)\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-external-link-alt\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M432,320H400a16,16,0,0,0-16,16V448H64V128H208a16,16,0,0,0,16-16V80a16,16,0,0,0-16-16H48A48,48,0,0,0,0,112V464a48,48,0,0,0,48,48H400a48,48,0,0,0,48-48V336A16,16,0,0,0,432,320ZM488,0h-128c-21.37,0-32.05,25.91-17,41l35.73,35.73L135,320.37a24,24,0,0,0,0,34L157.67,377a24,24,0,0,0,34,0L435.28,133.32,471,169c15,15,41,4.5,41-17V24A24,24,0,0,0,488,0Z\"><\/path><\/svg>\t\t\t\t<\/a>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<a href=\"https:\/\/eur-lex.europa.eu\/legal-content\/EN\/ALL\/?uri=CELEX:32011R0181\" target=\"_blank\" rel=\"nofollow\" >\n\t\t\t\t\t\t\tRegulation (EU) No 181\/2011 (EUR)\t\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/span>\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ae88c90 elementor-widget elementor-widget-text-editor\" data-id=\"ae88c90\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;wdt_animation_effect&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Reports regarding passenger rights can be submitted to the Transport Regulatory Authority \u2013 Via Nizza n.230 \u2013 10126 Turin &#8211; Italy, only after having submitted a complaint to Ferrovie del Gargano and after ninety days have passed since the submission.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e958b89 elementor-position-inline-start elementor-view-default elementor-mobile-position-block-start elementor-widget elementor-widget-icon-box\" data-id=\"e958b89\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;wdt_animation_effect&quot;:&quot;none&quot;}\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<a href=\"https:\/\/www.autorita-trasporti.it\/site\/\" target=\"_blank\" rel=\"nofollow\" class=\"elementor-icon\" tabindex=\"-1\" aria-label=\"www.autorita-trasporti.it\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-external-link-alt\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M432,320H400a16,16,0,0,0-16,16V448H64V128H208a16,16,0,0,0,16-16V80a16,16,0,0,0-16-16H48A48,48,0,0,0,0,112V464a48,48,0,0,0,48,48H400a48,48,0,0,0,48-48V336A16,16,0,0,0,432,320ZM488,0h-128c-21.37,0-32.05,25.91-17,41l35.73,35.73L135,320.37a24,24,0,0,0,0,34L157.67,377a24,24,0,0,0,34,0L435.28,133.32,471,169c15,15,41,4.5,41-17V24A24,24,0,0,0,488,0Z\"><\/path><\/svg>\t\t\t\t<\/a>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<a href=\"https:\/\/www.autorita-trasporti.it\/site\/\" target=\"_blank\" rel=\"nofollow\" >\n\t\t\t\t\t\t\twww.autorita-trasporti.it\t\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/span>\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t                                        <\/div>\n\t\t                    <\/div>\n        <\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>European Regulations Passenger rights and obligations Regulation (EU) 2021\/782 European legislation governs the rights and obligations of rail passengers; Regulation (EU) 181\/2011European legislation governs the rights of passengers transported by bus. Ferrovie del Gargano, in implementation of ART Resolution No. 21\/2023 of February 8, 2023, &#8220;Regulation, in its initial implementation, of the methods for the [&hellip;]<\/p>\n","protected":false},"author":243555538,"featured_media":0,"parent":18233,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-19828","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/staging.ferroviedelgargano.com\/en\/wp-json\/wp\/v2\/pages\/19828","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/staging.ferroviedelgargano.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/staging.ferroviedelgargano.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/staging.ferroviedelgargano.com\/en\/wp-json\/wp\/v2\/users\/243555538"}],"replies":[{"embeddable":true,"href":"https:\/\/staging.ferroviedelgargano.com\/en\/wp-json\/wp\/v2\/comments?post=19828"}],"version-history":[{"count":2,"href":"https:\/\/staging.ferroviedelgargano.com\/en\/wp-json\/wp\/v2\/pages\/19828\/revisions"}],"predecessor-version":[{"id":19830,"href":"https:\/\/staging.ferroviedelgargano.com\/en\/wp-json\/wp\/v2\/pages\/19828\/revisions\/19830"}],"up":[{"embeddable":true,"href":"https:\/\/staging.ferroviedelgargano.com\/en\/wp-json\/wp\/v2\/pages\/18233"}],"wp:attachment":[{"href":"https:\/\/staging.ferroviedelgargano.com\/en\/wp-json\/wp\/v2\/media?parent=19828"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}